Last updated: November 2025
At Solvotix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our website, mobile applications, or connected devices.
1. Information We Collect
We may collect the following types of information when you use Solvotix products and services:
- Account Information – such as your name, email address, and login credentials when you register or sign in.
- Device Data – including sensor readings, device identifiers, firmware versions, and connectivity status from Solvotix devices.
- Usage Data – information about how you use the Solvotix app, such as interactions, preferences, and settings.
- Diagnostic and Log Data – for troubleshooting and improving performance.
- Optional Location Data – if you enable features that require geolocation, such as mapping sensor locations.
2. How We Use Your Information
We use your information to:
- Provide and maintain Solvotix services.
- Monitor system health and send alerts or notifications.
- Improve performance, reliability, and user experience.
- Communicate updates, security alerts, or product news.
- Comply with legal obligations or enforce our terms.
3. Data Sharing and Disclosure
We do not sell or rent personal data to third parties.
We may share limited information only when necessary to:
- Provide cloud hosting, data storage, or analytics (with trusted service providers under strict data protection agreements).
- Comply with legal requirements or respond to lawful requests.
- Protect Solvotix systems and users from fraud or abuse.
4. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You can request data deletion at any time.
5. Security
We implement strong administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or loss. Communication between the app, gateways, and Solvotix Cloud is encrypted and securely authenticated.
6. Your Rights
Under GDPR and applicable laws, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Request data portability.
- File a complaint with your local data protection authority.
To exercise these rights, contact us at:
📧 privacy@solvotix.org
7. Children’s Privacy
Solvotix products and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
Solvotix
📧 privacy@solvotix.org
🌐 https://www.solvotix.org